Field notes
How I think about this work.
Short, teachable ideas from running events and brand experiences as a growth channel — no metrics, just the thinking.
Every event dollar does one of two jobs
Every activation is either building perception or driving a specific action — trying to do both at once is why most event measurement falls apart.
The 14-day question
One question turns event measurement from a feeling into a fact: did the person take a high-value action within a fixed window afterward?
Say no to sub-par experiences
Protecting the audience's trust is worth more than the revenue you'd get from compromising it — even when the money is already committed.
Reach is a vanity metric for events
A packed room of the wrong people converts worse and costs more, per outcome, than a smaller room of the right ones.
Make yourself unnecessary in the room
A program that only works because you're personally present in every room isn't a program — it's a bottleneck with your name on it.
Arm the operators, then align the executives
The person who executes and the person who approves the budget are rarely the same person — and most programs only ever talk to one of them.
Organic-first: customers are your best sales channel
The people who already believe in what you're building will sell it more convincingly than any paid channel you can buy.